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Many have asked this question in the UK as the FCA’s new Consumer Duty rules have come into effect. While these rules don’t define consumer duty per se, they do require financial services firms to put consumer duty into practice by acting to “deliver good outcomes for retail customers.”

The new position on the Pepper Advantage global executive team will focus on global talent development as a key priority. This underpins Pepper Advantage’s strategic plan to become a globally integrated business that benefits from creating global centres of excellence.

Pepper Advantage India on strong upward trajectory after demonstrating yearly growth of almost 200% in assets under management (AUM) Set to add 5 new clients by March 2024 after 17 new client wins over the year

In our previous article, Fraser Gemmell, Group CEO, took a look at the current market environment in the UK and some of the steps that can be taken to ease the financial stress we see rising alongside interest rates. He highlighted the importance of understanding a given situation through a...

Pepper Advantage is headquartered in the UK, where inflation, the rising cost of living, and interest rate rises dominate headlines, and borrowers are worried. Our call centres reflect the scale of this worry – we’re seeing more mortgage holders contacting us with concerns about what rising rates...

At Pepper Advantage, we're committed to building centres of excellence, made up of talented individuals that embody a can-do spirit. This week, we shine the spotlight on Sinead Okosi, Head of Data and Analytics who joined the Pepper Advantage team in 2021. Sinead is responsible for the strategic...

Global credit intelligence provider, Pepper Advantage, has published data on its UK residential mortgage portfolio that reveals an 11% jump in its rate of arrears The rise is consistent with a 33% year-on-year increase in the rate of loan repayment collection failures – or Direct Debit Rejections...

This report follows an article published in November 2022 that showed Direct Debit Rejection (DDR)1 rates were increasing across our portfolio, even as the rate of mortgages in arrears remained steady. It is important to note at the outset that our portfolio has a higher composition of borrowers...