Our resources showcase real world challenges, unexpected insights and intelligent solutions across markets and asset classes.

Pepper Advantage grows customer base 40%

Eye icon 1 min|September 12, 2023

Growth driven by demand for credit management and technology in higher interest rate environment Data and technology investments lead to new customer wins across both banking and non-banking sectors Strong Asian growth driven by Indian and Indonesian markets

Read more
06 September 2023

What is consumer duty?

Many have asked this question in the UK as the FCA’s new Consumer Duty rules have come into effect. While these rules don’t define consumer duty per se, they do require financial services firms to put consumer duty into practice by acting to “deliver good outcomes for retail customers.”

Read more
28 July 2023

UK Insights: Not 2008’s mortgage market 

Pepper Advantage is headquartered in the UK, where inflation, the rising cost of living, and interest rate rises dominate headlines, and borrowers are worried. Our call centres reflect the scale of this worry – we’re seeing more mortgage holders contacting us with concerns about what rising rates...

Read more
26 July 2023

Meet Sinead Okosi, Head of Data and Analytics

At Pepper Advantage, we're committed to building centres of excellence, made up of talented individuals that embody a can-do spirit. This week, we shine the spotlight on Sinead Okosi, Head of Data and Analytics who joined the Pepper Advantage team in 2021. Sinead is responsible for the strategic...

Read more
21 June 2023

UK Mortgage Risks Rise

This report follows an article published in November 2022 that showed Direct Debit Rejection (DDR)1 rates were increasing across our portfolio, even as the rate of mortgages in arrears remained steady. It is important to note at the outset that our portfolio has a higher composition of borrowers...

Read more