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08 July 2026

Customer story: Jeanette — finding a way back from an unexpected setback

When Jeanette’s husband became seriously ill and was hospitalised without warning, their household income took an immediate hit. Like many families facing sudden hardship, they quickly found themselves unable to keep up with their mortgage repayments. Here, Jeanette shares her experience of working with the team at Pepper Advantage Ireland, how the process turned out to be far simpler than she had feared, and what she would say to anyone in a similar situation today. Jeanette has received a small gratuity for sharing her story.

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