Pepper Advantage grows customer base 40%
Growth driven by demand for credit management and technology in higher interest rate environment Data and technology investments lead to new customer wins across both banking and non-banking sectors Strong Asian growth driven by Indian and Indonesian markets
What is consumer duty?
Many have asked this question in the UK as the FCA’s new Consumer Duty rules have come into effect. While these rules don’t define consumer duty per se, they do require financial services firms to put consumer duty into practice by acting to “deliver good outcomes for retail customers.”
Providing better customer outcomes during times of financial stress
In our previous article, Fraser Gemmell, Group CEO, took a look at the current market environment in the UK and some of the steps that can be taken to ease the financial stress we see rising alongside interest rates. He highlighted the importance of understanding a given situation through a...
UK Insights: Not 2008’s mortgage market
Pepper Advantage is headquartered in the UK, where inflation, the rising cost of living, and interest rate rises dominate headlines, and borrowers are worried. Our call centres reflect the scale of this worry – we’re seeing more mortgage holders contacting us with concerns about what rising rates...
Pepper Advantage sees highest growth in UK mortgage arrears rate since Financial Crisis
Global credit intelligence provider, Pepper Advantage, has published data on its UK residential mortgage portfolio that reveals an 11% jump in its rate of arrears The rise is consistent with a 33% year-on-year increase in the rate of loan repayment collection failures – or Direct Debit Rejections...
UK Mortgage Risks Rise
This report follows an article published in November 2022 that showed Direct Debit Rejection (DDR)1 rates were increasing across our portfolio, even as the rate of mortgages in arrears remained steady. It is important to note at the outset that our portfolio has a higher composition of borrowers...
Pepper Advantage obtains Indonesian licence to service non-bank credit providers
Global credit intelligence provider and specialist loan-servicer, Pepper Advantage, obtains Asosiasi Fintech Pendanaan Bersama Indonesia (AFPI) certification for managing assets on behalf of non-bank credit providers in the Indonesian market Indonesia has 112 non-bank fintech credit providers in a...
Pepper Advantage acquires Indian AI-driven credit management platform Rieom.ai
Global credit intelligence provider, Pepper Advantage, has acquired Rieom.ai, a specialist AI/ML-driven credit assessment software platform for the Asian markets Rieom.ai’s first mover advantage in a high potential Indian credit technology market, opens up opportunities to service a sizeable market...