2025 was a landmark year for our business. It was a year of growth but also of laying the strategic foundations that will shape Pepper Advantage’s future.
Last September, we announced the acquisition of Computershare Loan Services – a deal that will make us the largest credit management business in the UK with over £50 billion in assets under management. As the deal closes, I want to take the opportunity to reflect on what this means for our business, clients, and the industry as a whole.
The strength of Pepper Advantage lies in our people, the service we provide clients, and the quality of PRISM, our proprietary data and technology platform. These three things are central to our success, both now and in the future.
The acquisition of Computershare Loan Services is a crucial component in helping us realise this success. It grows our talented team and gives us greater scale and a larger credit portfolio, which in turn will fuel PRISM with more data and analytics. We are now better placed than ever to achieve our mission of using technology to transform the credit management industry and improve the customer experience.
At this important juncture in our journey, I want to take a step back to outline how we have got to this point and why we are so excited about the future.
In March of last year, Pepper Advantage was acquired by specialist leading private equity firm J.C. Flowers to help us realise our growth ambitions. As well as helping us to scale our credit management capabilities, we have been working closely with J.C. Flowers to invest in and deepen our technology offering.
For a long time, the loans market has suffered from legacy processes, needlessly complex workflows, and fragmented data, creating inefficiencies and reinforcing opacity. This is what we are striving to change. Our new scale, enhanced team, and access to rich, historic data will give us a unique position from which to tackle this problem for stakeholders across the lending ecosystem – from borrowers to institutional investors.
PRISM is the embodiment of how we will bring change to the industry and reflects not just our technical capabilities but also our expertise – it reflects the customer, client, and regulatory experience we have gained through decades of managing loans across asset types. It also helps us surface insights and information – from early risk detection to changes in repayment on both a micro and macro scale – that allow us to better serve clients and customers. This is why we are doubling down on PRISM and incorporating Computershare Loan Services’ portfolio onto our platform; we want to enhance the benefits we can offer and bring them to a wide range of clients, in addition to opening new lending opportunities and providing a faster go-to-market path for both traditional and non-traditional lenders.
In a short time, we have grown and set in motion a major evolution for our business. As well as acquiring Computershare Loan Services, last year marked several other milestones – launching new app-based loan services Paydown and Kravings, while bolstering our senior product and technology teams – that are integral to deepening and expanding what we can offer clients.
As we formally welcome new colleagues and move forward as a single company, our focus is on building a leading credit management and credit technology business. We are leading the way in improving the loans industry and showing what is possible with a powerful platform and top talent.
2026 marks our most important chapter yet. It will be a year of positive change, expansion, learning, exciting announcements, and breaking new ground for the industry. I am grateful for the efforts of our entire organisation, the support of our clients, and am excited to bring further positive change to the industry in a way that helps our customers – the ultimate goal of everyone here at Pepper Advantage.